The person who does PR for Sarah Carr at Earth Class Mail (no doubt a REAL challange!) was/is a guy named Jeff Wenker.
Jeff has a site of his own up at JeffWenker.com and plenty of blogs listed there. Some of his writing isn't half bad and it's great to see what a PR guy has to say about the PR industry.
Question for Jeff: Being a PR guy, how can you defend/spin what Sarah Carr has done at Earth Class Mail? Clients signed up for Earth Class Mail at one price, changed their addresses to ECM, and now have been informed that prices are over 100% more than they've been paying? This ruthless customer mistreatment must be a real challenge for a PR man. Where is Don Draper when you need him?
And where is Sarah Carr? She's the one who's done this to the loyal customers yet she cowardly never goes on the record about it. All the wounded ECM customers have received is one very generic spin filled email about the price highjacking - I hope you weren't the one who wrote that one Jeff...
I wasn't.
ReplyDeleteHaven't worked there in almost a year.
One of the last things I did was write the press release announcing Sarah's arrival. I never even met her.
Feel free to shoot me an email if you want to know more about me.
jeff.wenker@gmail.com
Good that you moved on! And I'm not surprised that you never met Sarah Carr. She seems to want to keep a low profile. And perhaps your absence explains why all loyal customers have received is the one generic spin filled email about the price hike.
ReplyDeleteWhy can't ECM write their own press releases? Talk about incompetence!!!
ReplyDelete