Chris Anderson, the editor of the exceptional publication, "Wired" has written a New York Times best seller called, "Free: The Future of a Radical Price" - addressing the Freemium economics that technology has helped accelerate (and which clearly no one at Earth Class Mail has paid any attention to). One of the Freemium Economics models could perhaps rescue Earth Class Mail from their price hike scandal.
So, Sarah Carr et al, how about it? Give us loyal individual customers a break, and charge the companies and businesses that want to use your service and need all of the extra features? We've all lost a tremendous amount of faith in you, but here is a chance to make this right.
Sarah Carr and Earth Class Mail VCs, I challenge you. You can of course buy a copy of "Free" and read it that way, or you can preview it below. Also, the audio book is available complete and unabridged entirely for free, here at iTunes - put that in your iPod Sarah Carr!
It's a bit of a lost cause on my part, I know... but I just wish Sarah Carr would get with the times and learn how to treat customers properly. Instead of moving Earth Class Mail backwards, move it forwards into the future....and treat your loyal customers with the respect they deserve: